Do you offer maintenance even if you didn't build the site?

Yes, as long as we can review the platform and confirm that it makes sense to maintain. We start with a short assessment to evaluate the risks and the amount of work.

What does monthly maintenance include?

Maintenance covers updates, reliability checks, backups and problem solving. The exact scope depends on the platform and the agreed volume.

Are content changes part of maintenance?

We can include content changes in the maintenance package or make them as needed. What matters is that changes are made without breaking the site's structure and design.

How quickly do you respond when something is broken?

Response time depends on the agreement and how critical the problem is. Critical failures come first, so the website is back up as quickly as possible.

Does maintenance include security and attack prevention?

Yes, security is a natural part of maintenance. We keep updates current, check access rights and reduce the risks that lead to attacks.

Do you also do further development or only maintenance?

We do both. Maintenance keeps the website in shape, and development makes it better when you need new pages, features or improvements.

Is there anything I can do to make maintenance easier?

Yes. What helps most is having access details in order, content in one place and changes going through the agreed workflow. That keeps the site stable and the work moving faster.

Does maintenance also include user support?

Yes, we provide user support when it is agreed as part of the collaboration from the start. That way you have a dedicated contact to turn to for questions and day-to-day help.

Website maintenance and management, maintenance package

WEBSITE MAINTENANCE

Your website needs to stay fast, secure and up to date. Maintenance keeps it reliable and gives you support for fixes and updates.

Request a quote

Why is it needed? How we work What clients say FAQ

Why does a website need maintenance?

Strategic focus

When the technical side is in order, your business can focus on sales and marketing. Maintenance removes the background noise that would otherwise eat up time and energy.

Resource savings

Small errors turn into big costs over time if they go unnoticed. Regular maintenance prevents failures and saves you both money and stress.

RELIABILITY AND TRUST

Your website is your digital point of contact. If a form doesn't work, the site is slow or a security issue appears, trust disappears faster than you can react.

WEBSITE
MAINTENANCE

A website isn't a decoration, it's a vital strategic tool

A website is never static. Platforms get updated, browsers change, integrations need adjusting and security requirements get stricter. Without maintenance, small issues pile up, and the result is a slower site, broken features or a problem that only surfaces when a customer is already leaving.

Maintenance means your website is stable, measurable and ready to support your business every day. For a detailed explanation, read our blog post: why website maintenance and monitoring matter.

Good maintenance keeps your website stable even as platforms and requirements change. Our job is to prevent failures, keep updates under control and make sure you always know exactly who to turn to.

We request access

We gather the necessary accounts and permissions and agree on how we’ll work together.

This lets us respond quickly and securely.

We set up the maintenance framework

We map the site’s critical points and run an initial check.

We set up backups, monitoring and the update logic.

We keep the site in shape

We monitor security alerts and apply updates as needed to avoid conflicts.

If something breaks, we fix it at the earliest opportunity.

We handle major updates

We carry out larger version upgrades following a set process.

We test before and after changes to keep the site running stably.

Marketing Sharks has helped Tallinna Vesi build a number of web solutions. We highly value Marketing Sharks' responsiveness in solving day-to-day issues. We never have to wait days for bug fixes; smaller problems are often resolved within minutes.

Eliis Randver, Head of Client Relations and Communications

AS Tallinna Vesi

With Marketing Sharks, we always have reliable backup online. We've received good, fast solutions to our problems, even in critical situations.

Marianne Liias, CEO

Baltum Grupp OÜ

NEED WEBSITE MAINTENANCE OR DEVELOPMENT?

Send an inquiry and we'll put together a clear maintenance and/or development plan.

SEND INQUIRY

Here you'll find answers to the most common questions about maintenance, user support and how we work. If anything is unclear, just ask and we'll explain right away.